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Specifically:
• Change management
sessions are
 built
around InterChange,
International's
Change Cycle™.
• Quality Improvement
sessions
incorporate
the Malcolm Baldrige
criteria.
• Strategic planning
sessions can
include
any combination of
o
Vision/Mission Statement
development,
o Critical Success Factor
identification,
o Goal-Setting, and
o Action Planning
•
Team-building sessions can
incorporate
the "Innovate with
C.A.R.E."
Profile instrument.
We design
all sessions in partnership with our customer and provide
written summaries of outcomes. We offer self-assessment
forms that organizations can use prior to sessions on
quality improvement and strategic planning.
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SAMPLE
CUSTOMER COMMENTS:
• "[Session] was
structured yet
informal. This allowed for a
comfortable environment
and
facilitated participation from all. "
• "Good communicator [who]
makes it fun and thought-
provoking."
• "Very clear on what we were
going to
accomplish...moved us
through
the process and
accomplished our
goal."
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